A lovely girl, Sarah, found our escapee, picked her up and called in the chip number off her collar. My husband soon met up with her on his hunt. Meanwhile, Pet link had called us but the caller ID said BRANDMA, so I didn’t answer it. I have since put their number in my contacts not to make that mistake again. Hopefully, we won’t have to use it, but the service did what it was supposed to do and it’s a happy ending!